- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: Phang Nga Province
- Services used
- franchise law work + family law (marriage, divorce, children) + Thai police clearance certificates
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in the Netherlands in the required format.
- What we did
- report the status at each stage until the final handover
- prepare the translation using the official names the authorities themselves use
- sequence the certification chain correctly without skipping a required step
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · more than one working week because several certification layers follow one another
- What mattered most to the client
- flexibility when the applicant is in another province or abroad