- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Udon Thani Province
- Services used
- franchise law work + Thai police clearance certificates + family law (marriage, divorce, children)
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in the UAE in the required format.
- What we did
- have a second reviewer proofread the translation independently of the translator
- draft a power of attorney that covers every step to be handled on the client's behalf
- prepare the translation using the official names the authorities themselves use
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return