- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Krabi Province
- Services used
- interpreting services + Thai police clearance certificates
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in Malaysia in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- confirm the receiving authority's requirements before starting any certification step
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return