- Client profile
- SME owner · several corporate documents are required at the same time · Location: Nan Province
- Services used
- interpreting services + student visa applications + franchise law work
- Challenge
- The old document no longer matched the current format requirements — the task was to make this set usable by the receiving authority in Australia in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- plain-language reasons for each step in the chain