- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Uttaradit Province
- Services used
- interpreting services + accounting and financial statement work + franchise law work
- Challenge
- It was unclear whether an apostille or embassy legalisation applied — the task was to make this set usable by the receiving authority in Austria in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- report the status at each stage until the final handover
- book queue slots so that the document flow matches the client's own deadline
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared