- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Sakon Nakhon Province
- Services used
- interpreting services + document legalisation and apostille
- Challenge
- The old document no longer matched the current format requirements — the task was to make this set usable by the receiving authority in the UAE in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- book queue slots so that the document flow matches the client's own deadline
- prepare the translation using the official names the authorities themselves use
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return