- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Italy (coordinated with Phitsanulok)
- Services used
- criminal defence matters + MFA consular legalisation + family law (marriage, divorce, children)
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in Italy in the required format.
- What we did
- compare the spelling of names against the passport and the main reference documents
- review each original document and produce a checklist of what to fix before filing
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad